Job Vacancy

Human Resources and organisation development Director  

SOS Children’s Villages takes action for children as an independent non-governmental social development organization. We build families for children in need, we help them shape the development of their communities, we respect varying religions and cultures, and we work in countries and communities where our mission can contribute to development.

Position Title: Human Resources and Organisation Development (HROD) Director

Line Manager: National Director

Status: Full Time

Location: Bethlehem

Child Safeguarding Commitment:

SOS Children’s Villages works with children’s and youth. Any applicant he/she should act in a way that safeguards children and youth from all forms of discrimination, abuse, mistreatment and neglect, and will keep data about the children and youth in SOS Children’s Villages programmes confidential. He/she will report all concerns regarding actual or potential child abuse, mistreatment or any other violation of the Child Protection Policy according to our reporting and responding system. For sure, He/she would be protected and supported by the organization.

Equal Opportunity Employer:

We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, age, marital status, veteran status, or disability status.

Position Summary:

The HROD Director provides services, advice and controlling to the National Director, Programme Heads and national key functions regarding HR in line with “Who we are” within the “HR Manual”, SOS Care Promise, “Code of Conduct”, “PSHEA”, “Gender policy”, “Child Protection Policy”, Strategy 2030 and the national Annual Plan. As a member of the National Management Team the HROD Director is actively participating in developing and implementing the national Annual Plan. S/he ensures the implementation of the Human Resources department plan, the SOS CVI policies and guidelines. The HROD Director sees his/her supreme task in driving the further development of the organisation, also in terms of performance through ensuring qualified processes. The HROD Director ensures that all administrative issues are carried out in strict compliance with the national legislation and Labour Law as well as with SOS CV internal guidelines. S/he ensures cooperation and knowledge sharing with the IOR HROD CEE/CIS/ME team. S/he is a member of the regional HR network of national Human Resources co-workers in the region.

Main clients:
  • National Director, National Management Team
  • All national co-workers
  • IOR HROD CEE/CIS/ME Department
  • Relevant partners outside the organisation
Key performance areas and main responsibilities:
Human Resources Management

  • Responsible for the development, coordination, control and evaluation of HR work within the Member Association.
  • Ensures the implementation of the HR Manual standards in the Member Association and is responsible in close cooperation with the line management for the development, implementation and evaluation of concepts according to the organisation’s HR Manual, global and regional standards, guidelines and local requirements.

HR areas based on the HR cycle

  • Ensures the implementation, review, adaptation, follow-up and further development of all standards, guidelines, systems and processes related to HR areas based on the HR cycle: Personnel Planning & Job Design, Recruitment & Selection, Onboarding, Learning, Development & Career Development, Performance Management, Compensation/Benefits Management, Phase-out/Retirement

HR for Programme Development

  • Ensures that all HR standards, process related to Child and Youth Care practitioners in the Member Association are implemented and cooperates closely on this with the National Programme Development Director, National CS Advisor in implementation of SOS HR cycle.

Job Family Development and Compensation

  • Leads the national Job Family development. S/he is established as owner and driver of the compensation process ensures the implementation of the system and yearly review including adaptation the national Job Family levels and salary bands, preparing the Manager Worksheet, organising and facilitating the performance conferences, requesting salary increase budget, including the salary data in the budgeting process and informing payroll on the new salaries.
  • Has knowledge about the national salary market and salary trends as well as the general economic situation.
  • In addition to compensation, HROD Director is responsible for developing benefits system of the National Association.

HR Administration

  • Keeps up a good knowledge of national legal and HR administrative issues in regard to standard 1, 2, 3, 6 and 10 of the HR Manual and monitors developments.
  • Ensures all HR related documentation is up to date and in accordance with the local legislation.
  • Ensures that the employee data is protected and in accordance to GDPR (in countries where applicable).

HR Digital Transformation Supervision

·        Keeps oversight of coming D365 and Connect SOS implementation and developments as well as collaborate accordingly with all parties involved.

·        Responsible for driving digital transformation such as data collection, integration, migration and trainings as well as the flexibility to adopt all SOS digital technologies of choice.

HR Training Market

  • The HROD Director has to have an overview of the HR training market and trends. S/he is contact person for giving information concerning local and SOS trainings for all fields of personnel in the organisation; in the field of SOS Parents, Aunts/Family Assistants, Family Strengthening co-workers and Youth Care co-workers. The National Programme Development Director and the HR Manager is in very close cooperation with them.
  • Ensures the organisation and evaluation of supporting activities like supervision, coaching team development as well as engagement and satisfaction researches based on needs.
  • Cooperates with outside training partners and ensures the co-workers are trained in accordance with the national legal requirements.

Cooperation and networking

  • Keeps up his/her matrix relationship by cooperating closely with the regional HROD CEE/CIS/ME Department. S/he is actively participating in the regional HROD conference as well as contributing to regional HROD activities.
  • Responsible for nurturing the SOS Brand for recognition in the HR community.
  • Drives employer branding activities to ensure SOS is a known and attractive employer.

·        Responsible for raising awareness and support regarding the mental health and psychosocial support for the co-workers.

Value Based Conduct

·        Responsible for implementing and monitoring of Value Based Conduct policies and tools. S/he works closely with other functions in MA to build their capacity in implementing HROD strategic objectives and global policies, processes and projects of the Safeguarding principles and approved PSHEA regulation as well as Code of Conduct and gender policy.



·        Implements PSHEA regulation in the MA.

·        Monitors the progress of the safe recruitment procedures in MA.

·        Supports the capacity building on PSHEA regulation in MA towards co-workers.

·        Acts as Focal Person for PSHEA (prevention, reporting and responding part) in MA.

Code of Conduct

·        Implements, monitors and aligns with local legislation (if needed) processes of Code of Conduct policy.


Gender Policy

·        Implements the Gender regulation in the MA based on cultural, diversified and legal regulations in the local context and organises co-worker’s sensitisation trainings.

·        Monitors the practical adherence to Gender regulation in MA.

·        Shares knowledge and lessons learned with HROD CEE/CIS/ME network in the region at annual HROD conference.

Child Safeguarding (CS)

  • Carries out recruitment processes with a strong focus on preventing potential CS risks, including mandatory police and background checks.
  • Ensures that CS responsibilities are included in the job descriptions of all co-workers.
  • Ensures onboarding on CS reporting during onboarding programme of new co-workers.
  • Responsible to raise awareness of the SOS Child Protection Policy principles and to prevent and protect children from all forms of abuse, abandonment, exploitation, violence and discrimination.
  • Carries out CS risk assessment within his/her area of work and ensures that relevant actions are put in place to mitigate existing and possible CS risks.
  • Responsible to report any CS suspicion, concern, allegation or incident immediately, following Child Safeguarding reporting procedures. CS reports should be made to the national CS focal person or any other member of the national CS team and/or to respective line manager.

Qualifications and Competencies for the position:

Must Criteria

  • University degree in Human Resources or Business Administration, Law, Economics, Psychology or a similar field related to Human Resources
  • Minimum 5 years working experience in the field of HR/OD
  • Good knowledge of local labour law
  • Experience in the field of Human Resources Development (especially in staff retention, performance management)
  • Good command of English, written and spoken

Competencies – knowledge, skills, abilities

  • Excellent communication skills
  • Social skills and the ability to get along with various types of people
  • Excellent interpersonal skills, tact and high degree of discretion and confidentiality
  • Collaborative way of work fostering integration and teamwork
  • Strategic, analytical and process thinking abilities
  • Experience in organisational development and change processes
  • Ability to develop concepts and capability of presenting information in clear and logical manner
  • Ability in the field of monitoring/controlling quality of processes
  • Organisational skills
  • Coaching and mentoring skills
  • Efficient in time and resource management, ability to work under high pressure
  • Excellent MS Office skills

Preferred Additional Criteria

  • Experience in project management and/or leading projects.
Interested candidates must send their Cover Letter including related job achievements, CV, and three traceable references to:

HR@sos-palestine.org by Wednesday 31/01/2024

Indicating in the subject line: HROD Director

Only short-listed candidates will be contacted Applications after deadline will be excluded. Applications not conforming to the conditions will not be considered.

Human Resources and Organisation Development Director